Privacy Policy

Techshaala (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our online education platform in India, accessible through our website and mobile applications (together referred to as the “Platform”).

By using Techshaala, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

Name, email address, phone number, and profile details
Login credentials (username, password)
Billing and payment details (when applicable)

b) Educational Information

Course enrollments and progress
Assessments, assignments, and performance reports
Teacher or mentor feedback

c) Technical Information

Device information (browser type, operating system, IP address)
Usage data (pages visited, time spent, preferences)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for:

Providing and improving our courses and learning experience
Personalizing content and recommendations
Processing payments and transactions
Communicating updates, notifications, and support messages
Ensuring security, fraud prevention, and legal compliance

3. Sharing of Information

We do not sell your personal information. However, we may share data in the following cases:

Service Providers: With trusted third-party vendors for payment processing, hosting, analytics, and communication services
Legal Obligations: When required by law, regulation, or government request
Business Transfers: In case of a merger, acquisition, or restructuring of Techshaala

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

As a user in India, you have the right to:

Access and update your personal data
Request deletion of your account and related data
Withdraw consent for marketing communications
Restrict or object to certain data processing activities

You can exercise these rights by contacting us at [Insert Contact Email].

6. Cookies Policy

We use cookies and similar technologies to enhance user experience, analyze trends, and deliver personalized learning. You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Techshaala is intended for learners above the age of 13. For younger learners, parental/guardian consent is required. We do not knowingly collect personal data from children without such consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” revised. Continued use of the Platform after changes implies your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or data handling practices, please contact:

Techshaala Privacy Team
Email: techshaala05@gmail.com